Nancy D Bty

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Verified Reviewer
| map-marker Fredericksburg, Virginia

Get my refund resolved

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I received a check that was fro a refund five years ago they sent it to the business address the old address I just received it it was made out to the company not in existence not to me I called several times several times I was told they would get back I touch with ne , friday I finally got better answered but they said it would take 60 days to get me a new check ???
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User's recommendation: Keep all names and numbers who you gave lmtakr to like I did

Nancy D Bty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portsmouth, New Hampshire

Accountfor 001-00*****-***

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CIT Group - Accountfor 001-00*****-***
CIT Group - Accountfor 001-00*****-*** - Image 2
Updated by user Oct 28, 2023

It should not take 69 days to get a refund remade

Original review Oct 13, 2023
I Re is refund check over a week ago called several times this week, Myra was supposed to get back to me, I cant deposit or cash it my company closed over 5 years ago, its made out to Butternut &Blue Bistro &Bajery I need this resolved now my 90 days on the check is running out, address is 11801 engl
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Loss:
$766
Cons:
  • Not answering the phone

Preferred solution: Full refund

User's recommendation: Don’t rebt

Tina B Rmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide, South Australia

Appears to be shut down

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Iam so over companies just shutting down and disappearing with our money. If cant continue to do so have the spine and communicate with your customers who trusted in you. At least offer to repay. So disappointed beyond words. Is there a lawsuit against them happening?
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Loss:
$500

Preferred solution: Full refund

Anonymous

Can't find my account number on poorly constructed wed site

I deposited money in CIT Bank and waited a couple of weeks to get an account number. Finally I contacted CIT Bank by phone and I was told how to get the account number on the web site but found only a blank page. They gave me my account number but I can not find it on the page after log in. And there appears to be no way to find it. Someone needs to help CIT Bank establish a customer friendly web site. I have other online accounts with other banks and have no problem navigating their sites. CIT Bank site is not user friendly.
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Reason of review:
Poor customer service
Carline E
map-marker Silver Spring, Maryland

CitiMortgage Refuses FHA Refi Opt. Program

Here is a new kicker for you. The US Dept of Housing and Urban Development Refinancing program for homeowners not facing foreclosure but their loans are underwater. This program is voluntary, unlike the choice we had to give a bailout to the banks, and CitiMortgage is refusing to participate at this time. Here is more info on the program: _________________________________________________________________________ FHA Launches Short Refi Opportunity for Underwater Homeowners RISMEDIA, August 9, 2010--In an effort to help responsible homeowners who owe more on their mortgage than the value of their property, the U.S. Department of Housing and Urban Development provided details on the adjustment to its refinance program which was announced earlier this year that will enable lenders to provide additional refinancing options to homeowners who owe more than their home is worth. Starting September 7, 2010, the Federal Housing Administration (FHA) will offer certain "˜underwater' non-FHA borrowers who are current on their existing mortgage and whose lenders agree to write off at least ten percent of the unpaid principal balance of the first mortgage, the opportunity to qualify for a new FHA-insured mortgage. The FHA Short Refinance option is targeted to help people who owe more on their mortgage than their home is worth – or "˜underwater' – because their local markets saw large declines in home values. Originally announced in March, these changes and other programs that have been put in place will help the Administration meet its goal of stabilizing housing markets by offering a second chance to up to 3 to 4 million struggling homeowners through the end of 2012. "We're throwing a life line out to those families who are current on their mortgage and are experiencing financial hardships because property values in their community have declined," said FHA Commissioner David H. Stevens. "This is another tool to help overcome the negative equity problem facing many responsible homeowners who are looking to refinance into a safer, more secure mortgage product." FHA published a mortgagee letter to provide guidance to lenders on how to implement this new enhancement. Participation in FHA's refinance program is voluntary and requires the consent of all lien holders. To be eligible for a new loan, the homeowner must owe more on their mortgage than their home is worth and be current on their existing mortgage. The homeowner must qualify for the new loan under standard FHA underwriting requirements and have a credit score equal to or greater than 500. The property must be the homeowner's primary residence. And the borrower's existing first lien holder must agree to write off at least 10% of their unpaid principal balance, bringing that borrower's combined loan-to-value ratio to no greater than 115%. In addition, the existing loan to be refinanced must not be an FHA-insured loan, and the refinanced FHA-insured first mortgage must have a loan-to-value ratio of no more than 97.75 percent. Interested homeowners should contact their lenders to determine if they are eligible and whether the lender agrees the write down a portion of the unpaid principal. To facilitate the refinancing of new FHA-insured loans under this program, the U.S. Department of Treasury will provide incentives to existing second lien holders who agree to full or partial extinguishment of the liens. To be eligible, servicers must execute a Servicer Participation Agreement (SPA) with Fannie Mae, in its capacity as financial agent for the United States, on or before October 3, 2010.
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Loss:
$100
2 comments
Guest

Wrong company. This is no Citi; it's CIT Bank.

Guest

We are piloting a new website, Your Bank Did What.com, a community portal focusing on all aspects of the current mortgage banking crisis. We are currently looking for mortgage bank experiences that are compelling and informative to our goals. We would like to include it on our site and FREE legal advice maybe offered. Also, if you know of others who might be interested in submitting their stories, please forward this email to them.

We invite you to send your story to:

frankiekfoster@***.com

Moderator/Web Content*

(*I too have been trying to get a loan mod for 3 years)

Your Bank Did What.com

Los Angeles, CA 90045

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Wayne W Mgq
map-marker Upper Marlboro, Maryland

Accepted Falsified Documentation

Citimorgage accepted falsified mortgage documentation from my ex-wife and now will not assist we with accurate documentation that I need in order to clear my credit report. My ex-wife had not been paying the mortgage for a home that we shared which caused the mortgage to be behind for several months. The judge order my ex-wife to pay back mortgage and to buy me out. Now that the mortgage is current, I requested Citimortgage send me documentation stating the mortgage was current. To no avail, I did not receive the documents, they sent me a copy of a agreement enter they enter with my ex-wife.
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1 comment
Guest

Wrong company. This is CIT Bank, not Citi Mortgage.

Anonymous
map-marker Hopewell, Virginia

Change in terms over 21% increase

We have excellent credit but today received a change in terms notice taking us from a 8.24 apr to a 29.99 apr. This is the same as the default rate. At no time have we ever been late or defaulted. I use to think Citi was great up until this. I can't believe they can change our rate at an increase of over 21%. I have filed a complaint with the BBB and the OCC. I understand in these times a need to increase some rates but this is over the top. 3 to 5 % is reasonable but 21%?
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1 comment
Guest

We had this same issue this week. Our credit is excellent, we've ALWAYS paid on time and our rate went up to 29.99 apr. We're going to close our account and will also file complaints against Citi where we can.

Anonymous
map-marker Germantown, Maryland

Gave adjustable rate when it should've been fixed rate

A loan Officer from C.I.T came to my home and talked to an adjustable rate. I told him I changed my mind and wanted a fix rate. I called the office for an entire week, Finally Mark showed up at my home instead of Leon who was the original Rep. for the company. Mark told me Leon picked up his check and was not seen again. Nothing that I signed was explained to me, no notary public was present at the signing of the paper, nor were their anyone present at the signing to witness signature Mark who worked for C.I.T stated that he would return with papers notarized. A month later after making one payment to C.I.T my payments was sold to America's Servicing Company without my knowledge. It was an adjustable rate, which he was supposed to change to a fixed rate. We should all file a class action lawsuit now I am in modification because A.S.C is playing games with me. C.I.T has asked me to complete a life insurance application and these are the people that sold my mortgage to ASC. Something is wrong legally here how can a company that sold my mortgage to another company after they sold it contact me and ask me about taking out life insurance so that my house would be paid for if I die. If you check the Internet you will find that Wells Fargo is also part of ASC.
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Anonymous

CIT

https://www.brokeredge.com/ CIT Specialty Finance Group Provides terrible service. We have a really good credit history and payment history. When we bought our new home, our loan package should have been approved easily. CIT repeatedly delayed our closing by asking for more documentation and verification of income. Every time we got an extension on the closing for our home, they would ask for one more piece of documentation. many times, they've asked for the documents that they already have. They simply don't have underwriters and operations managers that understand tax documents to determine income. To make up for this they keep asking for the same tax return documents and delay repeated while they are making up their mind whether or not to give the loan. We would have closed FASTER and gotten better rates at our bank.
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